Business Analysis

72 Essential Tools for Business Analysis

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Business Strategy and Objectives

1. Strategy Analysis – External Business Environment
      * PESTLE (T1)
      * Poster’s Five Force (T2)
2. Strategy Analysis – Internal Capability
      * MOST Analysis (T3)
      * Resource Audit (T4)
      * Boston Box (T5)
3. Strategy Definition
      * SWOT Analysis (T6)
      * Ansoff’s Matrix (T7)
4. Strategy Implementation
     * McKinsey’s 7-S Model (T8)
     * The Four-View Model (T9)
5. Performance Measurement
     * CSF (Critical Success Factor) (T10)
     *  KPI (Key Performance Indicator) (T11)
     * BBS (Balance Business Scorecard) (T12)

Investigate Situation
1. Qualitative Analysis
     * Interviewing (T13)
     * Workshop (T14)
     * Observation (T15)
2. Quantitative Analysis
     * Questionnaires (T16)
     * Sampling (T17)
     * Special-Purpose Records (T18)
     * Document Analysis (T19)
3. Documenting the Results
     * Rich Pictures (T20)
     * Mind Maps (T21)
     * Context Diagrams (T22)
Consider Perspectives
1. Stakeholder Identification
      * Stakeholder nomination during interviews or workshops (T23)
      * Background research through document analysis (T24)
      * The stakeholder wheels (T25)
2. Stakeholder Analysis
     * The Power/Interest or Power/Impact Grid (T26)
     * CATWOE, VOCATE, or PARADE (T27)
     * Business Activity Modeling (T28)
     * RACI or RASCI (T29)
3. Stakeholder Management
     * Stakeholder Management Planning (T30)
     * The Thomas-Kilmann Conflict Mode Instrument (T31)
     * Principled Negotiation (T32)
Analyze Need
1. Organization Modeling 
     * Value Proportion Analysis (T33)
     * Value Chain Analysis (T34)
     * Organization Diagrams (T35)
2. Business Process Analysis
     * Business Event Analysis (T36)
     * Business Process Modeling (T37)
     * Business Rules Analysis (T38)
     * Decision Tables and Decision Trees (T39)
3. Business Change Identification
     * GAP Analysis  (T40)
Evaluate Options
1. Identify Options
     * List of all possible options (T41)
2. Shortlist Options
     * SWOT Analysis (T6)
     * PESTLE (T1)
     * Feasibility Analysis (T42)
     * Force-Field Analysis (T43)
3. Prepare Business Case
     * Cost Benefit Analysis (T44)
     * Impact Analysis (T45)
     * Risk Analysis (T46)
     * Investment Appraisal (T47)
4. Present Business Case
     * Business Case Report Creation (T48)
     * Business Case Presentation (T49)
Define Requirements
1. Requirement Elicitation
     * Scenarios (T50)
     * Storyboarding (T51)
     * Prototyping (T52)
     * Hothousing (T53)
2. Requirement Analysis
     * Time-Boxing (T54)
     * MoSCoW Prioritization (T55)
     * Requirements Organization (T56)
3. Requirement Development
     * Requirements Documentation (T57)
     * Acceptance Criteria Definition (T58)
     * Requirements Validation (T59)
     * Requirements Management (T60)
     * Requirements Traceability Matrix (T61)
4. Requirements Modeling
     * Use Case Diagrams + Use Case Descriptions (T62)
     * Entity Relationship Diagrams (T63)
     * Class Models (T64)
     * The CRUD Matrix (T65)
Manage Change
1. Organizational Change
     * Cultural Analysis (T66)
     * Kurt Lewin’s Model of Organizational Change (T67)
2. People Change
     * The SARAH Model of Business Change (T68)
     * The Learning Cycle (T69)
     * The Conscious Competence Model (T70)
3. Benefit Management and Realization
     * Benefit Management (T71)
     * Benefit Realization (T72)

Reference: Business Analysis Techniques, James Cadle, Debra Paul and Paul Turner

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Business Analysis

Competencies of Business Analyst

Behavior skills and personal qualifications

      1. Communication
      2. Relationship Building
      3. Team Working
      4. Influencing
      5. Political Awareness
      6. Analytical and Critical Thinking
      7. Attention to Detail
      8. Problem Solving
      9. Leadership
      10. Self Belief
Business Knowledge

      1. Finance & Economy
      2. Domain Knowledge
      3. Information Technology
      4. Business Case Development
      5. Supplier Management
      6. Subject Matter Expert
      7. Organization Structure & Design
Technique

      1. Project Management Professional
      2. Stakeholder Management
      3. Strategy Analysis
      4. Investigation Technique
      5. Requirement Engineering
      6. Business System Modeling
      7. Business Process Modeling
      8. Data Modeling
      9. Business Process Change
      10. Facilitation Technique
Business Analyst Process Modelimage

Reference: Business Analysis, Debra Paul, Donald Yeates and James Cadle